A large number of sellers are facing "refund only"! Here is a method to reduce costs and increase efficiency

Dig deep into the pain points of the cross-border e-commerce market and protect the profits of sellers!

As Amazon and other platforms have successively launched the "refund only" policy, the majority of cross-border sellers continue to be troubled by the "refund only" problem. There are even special gangs that take advantage of the platform's refund only loophole to make money. If the sellers are not careful, they will fall into a situation where they lose both money and goods.

It is of utmost importance for cross-border e-commerce sellers to effectively deal with operational risks and reduce losses from returns.

On the afternoon of September 10, Gongcangbao (Technology) Co., Ltd. held a grand launch conference for a new return and refund guarantee service product with the theme of "Leading the Cross-border Trend" in Shenzhen.

The purpose of this conference is to show the cross-border e-commerce industry the breakthroughs of Co-warehouse Insurance in the field of innovative protection services and promote the healthy development of the industry. With a unique return and refund protection plan, it helps cross-border e-commerce sellers to effectively deal with operational risks, reduce return losses, and escort sellers to expand into the international market.

Wang Xin, president of the Shenzhen Cross-border E-commerce Association, pointed out: "Cross-border e-commerce platforms are in fierce competition and have introduced many policies that benefit consumers, among which "refund only" has attracted particular attention . However, the current industry lacks a good system and solution to deal with these problems . Gongcangbao has launched a new protection service, which brings hope to the cross-border industry ."

The representative of the insurance company said: "The new return and refund guarantee launched by Gongcangbao provides a solution to the problem of return and refund. This is a positive attempt to uphold integrity and innovation, injecting new vitality into the cross-border e-commerce industry and promoting the industry to develop in a healthier and more sustainable direction."

Chen Lifa, founder and CEO of Gongcangbao, said that Gongcangbao's new cross-border e-commerce order return and refund guarantee service product is the result of eight years of hard work and is the first cross-border e-commerce guarantee service product in the true sense. It aims to create a safer and more convenient guarantee system for the cross-border e-commerce industry. We firmly believe that Gongcangbao will lead the new trend of the industry and establish new industry standards . "

Chen Lifa, founder and CEO of Gongcangbao, said frankly: "I have stepped into many pitfalls myself, especially in the protection link, and I have lost a lot of money. Returns and refunds seem simple, but they have always been a headache for cross-border sellers. It is these personal lessons and continuous exploration that made me truly realize the urgency of providing sellers with professional protection services ." When talking about Gongcangbao's products, Chen Lifa, founder and CEO of Gongcangbao, said frankly, "We have tried many ways to break the constraints of returns and refunds on the development of the cross-border industry, but the results have not been good, so we have changed from a "game changer" to a "disruptor" , completely breaking the current "confinement" of cross-border sellers, subverting the rules, starting from the root, and reducing sellers' operational risks through unique closed-loop services. "

Chen Lifa, founder and CEO of Gongcangbao, said that the birth of Gongcangbao is not only to solve the pain points of the industry, but also to provide a sense of security for cross-border sellers . From the perspective of sellers, fighting side by side with everyone, return and refund protection is like a piece of armor for cross-border e-commerce, which can make sellers more confident to expand into the global market .

Chen Lifa, founder and CEO of Gongcangbao, fully demonstrated the persistence and passion of a founder of a cross-border e-commerce insurance brand. He firmly believes that as long as he maintains awe of the industry and cares for sellers, Gongcangbao will surely grow into the most trusted partner of cross-border e-commerce sellers, and will do his best to pave a safe road for Chinese sellers to the global market .

It is particularly noteworthy that at the press conference, Gongcangbao announced two major pieces of news that are beneficial to cross-border sellers:

1. For cross-border sellers who use the new return and refund protection service of Co-warehouse Insurance , if the monthly return and refund rate is below 5%, Co-warehouse Insurance will not charge premiums, providing free protection for cross-border sellers and reducing the operating risks of cross-border enterprises .

2. Co-warehouse insurance provides free warehouse protection for cross-border e-commerce sellers, does not charge warehouse rental fees, and provides intensive warehousing for cross-border e-commerce sellers, helping cross-border e-commerce sellers to truly reduce costs and increase efficiency .

During the summit forum, many industry authorities conducted in-depth discussions on issues such as returns and refunds :

Ge Feng, assistant general manager and chief actuary of Beibu Gulf Insurance, said that the final protection in the co-warehouse insurance service package is provided by the insurance company. Currently, the industry has problems such as data opacity, imbalance between premiums and return rates . It is precisely because co-warehouse insurance realizes data transparency in this process that insurance companies choose to participate in this project and fully support it.

Xiaokuaigou founder Zhou Laoshi stressed the importance of timeliness in logistics. Whether the transportation timeliness and after-sales service in the logistics link are perfect will directly affect the change in sales volume. Cost reduction and efficiency improvement can be achieved through intensification. Co-warehouse insurance can help more sellers achieve cost reduction and efficiency improvement, and promote the prosperity of the industry.

Liu Wenyuan, co-founder of KENPT/Bomai Finance and Tax, believes that the losses caused by returns are not limited to the order itself, but are multi-faceted . For sellers , in addition to the market environment and product competitiveness, they also need to pay attention to financial and tax risk control. Risk control and corporate development complement each other . The return and refund guarantee service of Gongcangbao can minimize the risk control losses of back-end returns .

The guests all agreed that the return and refund guarantee service of the warehouse sharing service is the best solution to the current industry's "return and refund" problem . The intensive warehousing with free warehouse rent and shared space can help small and medium-sized sellers to better reduce costs and increase efficiency. The efficient logistics time efficiency can increase the sales volume of sellers. The benefit of free insurance premium for return rates below 5% directly reduces the operational risks of sellers.

During the media interview, Chen Lifa, founder and CEO of Gongcangbao, gave detailed explanations on several issues:

1. How does shared warehouse insurance achieve a return rate below 5% without charging insurance premiums ?

Chen Lifa, founder and CEO of Gongcangbao: We adopt the service package model , which is to share costs through logistics service packages, use insurance service packages as the bottom layer, use technical service packages to control the entire process, and finally use centralized procurement service packages to achieve profits. This is a closed-loop service . By stacking service packages, sellers can benefit and truly reduce costs and increase efficiency.

2. When customers use the shared warehouse insurance return and refund protection service, do the goods need to be sent to the shared warehouse insurance’s domestic forward warehouse first?

Chen Lifa, founder and CEO of Gongcangbao: Because we have to compensate for the value of the goods, the goods need to be inspected in the warehouse , otherwise our compensation will become empty, so there must be an inspection. Gongcangbao does not charge warehouse rent, provides free cargo inspection, and provides a complete logistics chain to reduce costs. In general, the benefits of warehousing goods are higher than the inconvenience of inspection.

3. What pain points can shared warehouse insurance solve for sellers and what specific benefits can it bring?

Chen Lifa, founder and CEO of Gongcangbao: First of all, the most intuitive thing is to solve the refund problem . No matter what the return ratio is, we can solve the risk problem of return and refund; secondly, for small and medium-sized sellers, Gongcangbao can solve the problem of concentration , which is not only low- priced but also convenient, allowing small sellers to enjoy a closed-loop service package. Finally, it can improve the seller's overall timeliness and provide a service solution to reduce the return and refund rate throughout the process .

The successful launch of this conference marks that Gongcangbao has taken an important step towards creating a new cross-border protection model. In the future, Gongcangbao will continue to expand its service scope, deeply explore market demand, and provide innovative and professional protection services to more cross-border e-commerce companies .

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