A new type of Amazon account ban has appeared, sellers should be careful!

With the peak season approaching, the continuous scanning of numbers has already made people anxious. Now there is another reason that may lead to account suspension - being judged by Amazon to use a UPS account that has been leaked. In order to avoid implicating sellers, some freight forwarders have made shipment adjustments. How can sellers avoid this?

The seller was blocked for shipping with a scam account

Previously, UPS strictly investigated accounts with fraudulent transactions, and a number of freight forwarders had their goods detained and received account penalties. Although these rectifications impacted the transportation process, they did not endanger the security of sellers' accounts. However, now the fire has begun to burn upwards, and Amazon has also begun to deal with sellers who use fraudulent accounts, and some sellers have already been affected.

Amazon deactivated the seller account and deleted the listing in accordance with Section 3 of the Agreement because the platform determined that the seller account had violated the law and platform policies by making unauthorized charges to the UPS account on its Amazon shipments. Amazon will investigate and evaluate the seller account individually and may withhold some or all funds in the seller account if it is found to have engaged in deceptive, fraudulent or illegal activities, abused the platform system or repeatedly violated the rules.

This level of account suspension is quite serious. An informed seller said that this was due to the UPS account leakage problem, which was directly judged as the third item, suspected of fraud. A freight forwarder said that currently for UPS delivery to the warehouse, if the account shows abnormality (technology account, leakage account, etc.), Amazon will punish the store that uses this account to enter the warehouse, and in serious cases, even close the store.

Is this a common situation? How did these accounts get locked by Amazon?

The editor learned from several freight forwarders that Amazon has indeed started to take action. In order to avoid possible risks to seller accounts, some companies have changed their back-end delivery to FedEx or other logistics.

Shenzhen freight forwarder Jack Chen said that UPS and Amazon do have a partnership, but it is not clear how Amazon made the decision . UPS still has loopholes, and some packages have been shipped away due to water leakage .

" Now they are working with Amazon to solve the problem from the root, making sellers wary . In fact , many sellers know that it is a spoofed account , but they still ship the goods because the price difference is too big, and many people still have a fluke mentality . The spoofed account has no cost, and the price difference with the regular account is 3-4 yuan per kilogram on average."

Another situation is that the seller does not know whether the freight forwarder uses a water-laundering account. In this case, the problem lies with the freight forwarder. After the platform finds out, the seller is blamed. It is hard to prevent. Therefore, some sellers remind their peers that they should try not to use UPS for delivery. In addition, the freight forwarder suggests that in order to avoid stepping on landmines, sellers can use card delivery. If they use overseas delivery, they must not be greedy for cheapness, as there are many hidden dangers.

Amazon's continuous scanning of numbers has caused sellers to feel anxious

Amazon's Thunder Scan has never stopped since September, and the reasons for scanning are varied :

At the end of September, the second review number was scanned;

On September 23, there was a large-scale association scanning, and brand association was the hardest hit area;

Around September 20, the number of infringing accounts and refurbished link accounts were scanned;

Around September 12, a small-scale association scan was carried out;

In addition, new stores also encounter Amazon's self-delivery audit and account scanning, etc. It is understandable to clean up illegal accounts before the peak season, but Amazon's continuous cleaning has caused sellers to panic and worry. This blow to business confidence is a heavy blow to both old accounts with large investments and new sellers who are just starting out.

"What is Amazon doing with rounds of scanning numbers? If it is scanning for fake orders, it is understandable, but what is the point of scanning for brand authorization? If brand authorization leads to association, then is there any need for the follow-selling system to exist?" said a seller.

A new round of account scanning around the Mid-Autumn Festival put some sellers in trouble again. Amazon gave the reason for the closure as it could not verify the information related to the seller's account, or did not receive any new information about the seller's listing or sales history. Sellers were required to submit 90 days of water, electricity, gas and network bills and other information, and many of these accounts had just completed video verification.

"It's been just half a month since the video enhanced authentication, and I encountered the account scanning again. They said it can't be saved." "Same thing, one of my UK account was directly dead, and I haven't shipped anything yet. It's too difficult to do . " A seller said that the account information was all his own, and Amazon asked very detailed questions during the video verification. He thought there was no problem, but he didn't expect it to be taken off the shelves in the evening after the video verification was passed.

The second-instance appeal is difficult. The service provider will ask the seller to issue a real bill. If the video can be transferred, half of the success is achieved. The remaining half of the work is for the legal person to cooperate with the video. If the video is successful, the store can be unblocked. A seller asked around and found that the appeal fee is high and time-consuming. In addition, the account was purchased, and it is impossible to provide a real bill and there is no legal person to cooperate with the video. He has already moved the warehouse and changed the brand and decided to abandon the account.

Sellers’ sense of security has been gradually eroded as the platform has been cleaned up again and again. The UPS account suspension due to account leakage has also focused on the conflicts between sellers and freight forwarders.

Logistics pain, the "low price" battle between sellers and freight forwarders

In order to avoid such suspension, some sellers have expressed their willingness to use UPS less often and refuse to take the blame. Regarding this vigilance, a freight forwarder complained: "Why should he take the blame? Who told him to choose the cheapest price?" This has caused dissatisfaction among sellers.

Some sellers believe they are innocent: “ The price of the logistics channel we chose is not low, it is generally the market average price, but we still got cheated. ” Judging from the quotations from freight forwarding companies that have had problems in the past two years, “explosive prices” and “low prices” cannot be equated.

Extremely low prices are an obvious risk inducement. A logistics expert pointed out that some sellers keep lowering prices. Since they have chosen to reduce costs by low prices, they must bear the risks that come with it. "Many times, when we see prices that are lower than costs no matter how we calculate them, and we don't know how our peers make money, many customers still jump in."

There is a balance between low prices and safety. The compliance operation of any business requires cost support. Prices that are too high or too low will lead to uncontrollable results . High prices erode profits, and the hidden dangers of low prices are also worrying . With appropriate profit support , logistics companies have a relatively stronger ability to resist risks; if sellers only lock in low prices, the risk of stepping into pits will inevitably increase.

So how do you avoid the minefields in choosing a freight forwarder? Here are some suggestions from an industry insider:

"1. It is recommended that sellers visit logistics companies and warehouses more often . Small logistics companies usually have lower operating costs and offer lower unit prices, but many of them are in a state of reverse flow. Once a problem occurs, the goods may have been transferred two or three times before reaching the dealer, and it is easy to fall into a situation where you don't know where the goods are in the end . In addition, small companies have limited risk resistance in terms of capital chain , and generally do not have the ability to operate channels independently, so it is easy to be affected by problems with upstream dealers.

2. It is recommended that sellers distribute their goods to several companies instead of putting all their eggs in one basket, which can also help spread the risk . "