Sluuf is a C2C e-commerce website serving global sellers and buyers since 2018. About Sluuf In addition to providing a professional and knowledgeable customer service team to all customers, Sluuf also provides a fast and simple online purchasing process, allowing people to easily buy and sell in the global market. By 2019, Sluuf buyers came from the United States, Europe, Australia and more than 220 countries around the world. There are also more than 10 million products from more than 20,000 global professional suppliers, and can be found on Sluuf.com. Advantages 1. No deposit is required. 2. Do not hold back payment for goods. 3. Online logistics is not mandatory. 4. Multi-language global coverage. Platform commission calculation rules Seller: Free listing of products; Upload product pictures for free; Free shop opening; Free buyer message notification; Transaction commission is calculated only after the seller successfully sells the product. Seller sales commission Total transaction amount Transaction commission $0.01 to $9.99 $0.50 $10 - $499.99 5% of total USD 500.00-1499.99 USD 25.00 + 2.5% of the total amount above USD 500.00 USD 1500.00 and above USD 50.00 + 1.5% of the total amount above USD 1500.00 Each transaction is billed separately. If the accumulated outstanding amount reaches $40 or the accumulated outstanding amount exceeds $10 and it has been more than 30 days since the last payment, the system will send a payment notice. Pay within 3 days after receiving the payment notice to avoid account restrictions due to outstanding payments. Cancellation of commissions If the buyer does not pay for the product, the seller can cancel the order on the order information page. The seller's commission calculated when the order is completed will be canceled at the same time. FAQ Q: How to remove or delete a product? A: Sellers can remove an item from the list of items for sale by clicking the "Remove from Shelf" button, or delete an item from the list of items in the warehouse. Q: How do I edit an item that is for sale? A: Sellers can find the product to be edited in the list of products on sale and click the "Edit" button to start editing. Q: How and when will my seller balance be paid? A: Sellers can check the seller fee history by going to Seller Balance. Click "Pay Seller Fees" to pay your seller balance. Normally, if the seller's seller balance reaches $40 or the balance exceeds $10, and the last payment is more than a month ago, Sluuf will send a seller balance invoice to the seller to notify the seller to pay. The seller needs to pay within 3 days (Note: Failure to pay the seller balance in time will result in account suspension). Sometimes Sluuf finds that the seller's balance is too high and will notify the seller to pay the balance through a service message. Q: Will the product expire? A: Sales items will never expire until they are sold out. However, you need to keep your account active. Log in to your account at least once every 30 days, otherwise your account will be set to inactive and your sales items will automatically end. If you do not want to continue selling an item, you can end it in the list of items for sale. Q: How do I start selling on sluuf.com as a seller? A: To start selling on sluuf.com, you only need to register a regular account. sluuf is an open website where anyone or company can sell their new or old products. If you want to sell on sluuf.com, you need to apply for store opening permission. In the menu, you can find the "Open a store" link, fill in the information required to set up the store, and submit the application. Usually within 3-5 working days, the system will approve your application. After obtaining the permission to open a store, you can use the "Add New Product" button to publish products. It is free to list items on sluuf, and you can list an unlimited number of items. Q: Why is my account restricted or suspended? A: For security reasons or other reasons, Slu.com has the right to restrict or suspend the user's account! For sellers, the main reasons include: high seller balances not paid in a timely manner; actions to avoid seller fees, such as retaining contact information in public areas or requiring buyers to provide contact information before a transaction begins; violations of our listing policies or the age of our users. Q: Logistics delivery method A: In terms of logistics, sellers ship the goods themselves and fill in the order number online. The platform does not set up online logistics to force sellers to use it. Sellers choose the logistics for delivery themselves. |
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