Register two stores with one set of information? Amazon seller account is suspended

Normally, one set of information can only be used to register one store, but loopholes and illegal registrations do happen occasionally. Recently, a seller was implicated and blocked because his information was stolen and used for repeated registrations, and his 60,000 yuan in funds were frozen.

Registration information was stolen and the seller’s 60,000 yuan of funds were frozen

The incident was initially caused by infringement. A seller received a court notice from GBC, and was found to have committed infringement, and the store funds were frozen. However, after the seller checked, there was no corresponding product in the historical orders. In the corresponding infringement evidence obtained by contacting GBC, the store in the information was not owned by the seller.

A week after the GBC incident, the seller received another email about the closure of the store. The store’s information was stolen from the seller .

The seller received an email with the same name as his company, which was a strange coincidence. The seller looked for a service provider to find out the reason behind the incident and met a person who claimed to be an "Amazon insider". After checking, he found that except for the mobile phone number, email address, and credit card, the other registration information of the other store was all his own information. The seller then learned that the legal person information had been stolen.

Normally, one set of information can only register one store. How did the other party successfully register and operate it for two months ? I asked the investment manager and learned that " as long as the email address provided has not been registered with Amazon, there is a way to register two stores with the same set of legal person information. But this requires luck. Some people may trigger the association directly when they just register. If they are lucky, they can operate it secretly for a while until something goes wrong with the store, which will trigger an audit and cause the association to be closed. "

Moreover, the seller later learned that the other party’s store was closed due to complaints from buyers. Combined with the various tricks in the cross-border circle, the seller suspected that it was a gang that stole other people’s information to register a store specifically for follow-selling and testing products.

The seller's first reaction was to call the police, but because he didn't know the other party's detailed information, he could only ask Amazon to cooperate with the investigation based on the police receipt. However, Amazon's customer service staff did not cooperate and refused to disclose the contact information of the corresponding department, so the matter has not made any progress.

At the same time, the seller realized another serious problem. After being reminded by the service provider, the seller remembered that registering on Amazon required postcard address verification, so he paid the service provider to check the postcard delivery address submitted to Amazon, and it turned out to be the address on his company's business license.

According to the seller, the company address is a virtual address and there is no way to receive express delivery. The service provider explained : " If you encounter a high-powered investment manager, you can register a store through a link that does not require postcard address verification . " This surprised the seller even more.

I quit my job and started working on Amazon for half a year, but ended up encountering this kind of thing, and the 60,000 yuan I worked so hard to earn was just wasted. In the final analysis, it was because there were too many loopholes in the Amazon platform that gave criminals an opportunity to take advantage of it.

The sellers mentioned above are not the only ones whose stores have been registered repeatedly . Many sellers have also encountered similar problems, and the cause of such incidents is information theft.

Store registration problems frequently occur, and have become a way for bad people to make profits

Similar cases occurred in October and December last year . Amazon seller information was leaked, and more than 5 million Amazon buyer information was stolen. Some cases involved nearly 10 million yuan. These "buyers" who stole and purchased personal information to complete store registration will also be held accountable accordingly.

Once the seller's information is stolen, it may cause duplicate registration problems. After the store is registered repeatedly, the victim seller will face risks such as association, account suspension, and fund freezing . The account cannot be operated for a while, which will have a significant impact on the seller's subsequent sales. Registering a store should be subject to strict review, but why the information can be used twice and the review can still be passed? This problem troubles many sellers.

As we all know, Amazon does not allow multiple accounts to be registered with the same set of information. When registering, multiple personal information such as business license, payment account, email address, legal person identity, etc. are required , and the binding information cannot be reused. Under such circumstances, some people can still successfully register, which undoubtedly exposes many potential problems of the Amazon platform.

In May this year , a service provider purchased a large amount of personal information and registered Amazon stores for sales. The successfully registered stores were resold to third parties at a price of 3,000 to 4,000 yuan. The gang made a profit of 350,000 yuan, which attracted a lot of attention at the time.

When sellers are registering a store, in addition to paying attention to whether there are any problems themselves, they must also be wary of traps set by bad service providers and protect their personal information .

Beware! Beware of the pitfalls of service providers

The seller speculated that the registration information was most likely leaked by the service provider, because his information had indeed been provided to two service providers .

One of them is an institution in Jiangsu , which is specialized in teaching novices to do business on Amazon . Previously, a seller was given a resold Middle Eastern store as a gift for training. The seller contacted the previous students and learned that the gifted Middle Eastern store was also closed due to the related closure. Moreover, the tuition fee of more than 10,000 yuan was only to teach everyone to blindly distribute goods, and the registration link for the investment manager that was promised to be given has never been sent .

The seller said that when he registered his company , it was this agency that helped him find an agency to apply for a license . Therefore, this agency would have pictures of the seller ’s business license, ID card and other information .

In addition, there is another KYC audit service provider on the Taobao platform . This service provider claims to have internal channels on Amazon and also resells stores. The seller said that he provided the information to this service provider at the end of August and asked him to help submit the European audit , but he used a fake public account certificate , which caused the store on the European site to die directly.

The seller said that he had been deceived by this service provider for two months . When he contacted the service provider again after his store was closed on November 24 , he found that the service provider had turned his back on him and ran away ...

Therefore, the seller reasonably suspected that one of the two leaked the store information. This kind of thing is not uncommon in the cross-border circle, and it is not uncommon for service providers to charge to help spoof competitors' listings. Once a problem occurs, the service provider will not help the seller bear the risk of having the account frozen . All risks are borne by the seller himself .

Therefore, sellers should keep their eyes open and be cautious when choosing service providers to avoid unnecessary losses.

In addition to the various opportunistic behaviors of service providers, the root cause is that Amazon has too many loopholes , which leads to frequent chaos. Normally, a legal person can only register one store, but Amazon can still register duplicate stores without checking them clearly. The losses caused by this are also unwarranted disasters for sellers. The platform needs to work harder on supervision.

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