Tech shortage could cause Black Friday e-commerce sites to crash

For cross-border sellers, sales during festivals such as Black Friday, Cyber ​​Monday and Christmas near the end of the year are crucial. Especially in this special year, many sellers hope to increase sales at the end of the year to make up for previous losses or profits.

However , a major British tech company has warned that as we approach Black Friday, Cyber ​​Monday and Christmas , the extra traffic from e-commerce transactions could cause system crashes on e-commerce platforms and websites .

Stephen Johnson, founder and CEO of the tech company ( ROQ ) , said that outages on Facebook/Instagram and What's App in early October showed that even the largest tech companies are vulnerable to system stability.

Some experts said that in the coming quarter, online traffic to e-commerce websites is expected to surge. During Black Friday, Cyber ​​Monday and Christmas , some retailers' e-commerce systems will be tested or even erroneous , resulting in page crashes , delivery delays and even excessive charges. " This will have a significant impact on customers and have disastrous consequences for the retail and e-commerce industries . "

At the same time, the labor shortage crisis has also begun to affect the technology industry, with technology leaders saying that "there are simply not enough software engineers to keep up with demand. " The severe shortage of software engineers means that systems remain unupgraded or tested and may not be able to cope with the upcoming surge in traffic.

Johnson highlighted many high-profile examples of retail websites going down , including earlier this year when cloud computing service company Fastly shut down thousands of websites in multiple countries, costing those businesses billions of dollars in lost revenue. These included Amazon , eBay and PayPal , whose websites disappeared for an hour , costing them an estimated $100 million .

Currently, some technical training and software testing companies are addressing the shortage of technical personnel by training software engineers through fast-track training courses. They are also stepping up efforts to encourage more women and programming enthusiasts to participate in software testing.

For cross-border traders, this year is indeed an uneasy year. Sellers should still consider the impact of various factors when operating and make full preparations.

Black Friday

Christmas

E-commerce