What is AM Capital USA LLC? AM Capital USA LLC Review, Features

AM Capital USA LLC is an American company that specializes in handling returns for Amazon sellers on the USA e-commerce platform. The core of AM Capital USA’s business is to help sellers on the USA e-commerce platform handle customer returns and dead goods and unsalable goods due to various reasons (such as goods inspection, label change, repair, liquidation, etc.). The platforms include Amazon, eBay, Newegg, Walmart and other USA e-commerce platforms.

Name Connotation

The overseas warehouse that understands Amazon sellers best:

The first reason is "Amazon": AM overseas warehouse managers have many years of experience in operating Amazon, independent websites, and cross-border e-commerce in the United States, so they are very familiar with the needs and concerns of Amazon sellers. Ensuring user account security is AM's top priority. Because AM is familiar with and professional about Amazon FBA, AM will do everything from the perspective of Amazon sellers, from account security, delivery timeliness, and operation procedures to tailor-made for Amazon sellers.

The second reason is "humanity": humanization and flexibility. This is exactly the operating feature of Amway's overseas warehouse. There is no complicated system operation, and humanized personnel are responsible for connecting with customers. If you have any questions, Amway will patiently answer them and cooperate with each other. The cross-border e-commerce represented by Amazon in the United States has entered the red ocean stage. How to implement more efficient inventory control while creating brand advantages has gradually become a key factor for many profits. Especially for Amazon's customer returns, dead goods, and delisted goods, humanized solutions can directly reduce costs and increase profits for you. This is what Amway pursues.

The third reason is "care": attentive service, which is exactly what Anmei Overseas Warehouse can directly provide to customers. From the moment you create a Removal Order, Anmei will communicate closely with you to ensure that your return is received safely. All goods will be professionally classified and processed after arriving at Anmei's warehouse, including quality inspection, re-labeling, packing, and delivery. All links will be efficiently controlled. Whether it is a mouse or keyboard worth a few dollars, or a tent or electronic product worth hundreds of dollars, Anmei will treat your goods as if they were its own, and strive for safety, efficiency, and accuracy!

Service Content

1. Service Target

The main service objects of Anmei Overseas Warehouse are Chinese cross-border e-commerce sellers who sell on the US e-commerce platform. We provide a series of services such as return and label replacement, consignment delivery, e-commerce website construction and promotion, etc. Anmei puts 100% of its resources in the United States, and can concentrate on providing high-quality and efficient services for your business development in the United States.

2. Services

(1) FBA return and label replacement service

① Receive and temporarily store returned goods;

②Replace and update FBA return product labels;

③Replace product packaging;

④ Update product appearance;

⑤Goods quality inspection;

⑥Goods maintenance;

⑦ Goods are packed and shipped;

⑧Analysis of reasons for returns.

(2) Bulk cargo handling services

AMT Overseas Warehouse is also happy to receive and temporarily store the returns of individual items from American customers, and can perform quality inspection, repair, cleaning, appearance update and other measures on the returned goods to promote the goods to be put back on the shelves for sale. Customer returns from all American e-commerce platforms such as Amazon, eBay, Buy.com, Newegg, Wish, etc. can be sent to AMT Overseas Warehouse.

(3) Product value-added services

AM provides customers with product trial and evaluation services. AM overseas warehouses find local users in the United States to test the seller's products and provide improvement suggestions, and repair problematic products.

(4) Cross-border e-commerce localization services

Cross-border e-commerce localization has gradually become the key to Chinese sellers' profitability and growth. In order to help Chinese sellers penetrate the US market and maximize their potential, Amway provides Chinese sellers with information value-added services and localization operation consulting services by leveraging its accumulated resources and network. These services include but are not limited to the following:

①Delaware offshore company establishment and registration;

② Registration and registration of US product brands;

③CPA Accountant accounting service recommendation;

④Handling of US corporate and personal bank accounts;

⑤Customer service coordination service;

⑥Liquidation buyout.

FAQ

Q: How do I know that my goods have been processed and are waiting to be shipped out?

A: AM will launch an online inventory management system in the near future. After the system is launched, customers can log in to check the inventory status. During the parallel period, users can log in to Google Drive to check the inventory quantity and status. AM will update the inventory quantity and status every day.

Q: What types of goods does AM accept? What goods cannot be sent to AM?

A: AM does not accept flammable and explosive products, dangerous chemicals, strong magnetic products, and products that violate US laws and regulations.

Q: After the goods arrive at AM's US warehouse, how long does it take AM to process and ship the goods?

A: After receiving the FBA package, it usually takes 1-3 working days for AM's US warehouse to process the goods and wait for the user's delivery order. For larger batches of FBA returns or special types of goods, the processing time will increase accordingly. Please contact 3D customer service for details.

Q: Can you help ship the goods back to China? How much does it cost?

A: AM can assist customers in shipping the returned goods back to China, but customers have to bear the possible tariffs and VAT, as well as customs clearance procedures. Goods shipped from the United States to China are generally shipped through FedEx, USPS, EMS and other channels. Even old and damaged goods will be treated as general trade activities, and must go through the normal customs clearance and tax payment process.