A bug was discovered in Amazon search, causing sellers’ sales to plummet!

Yien.com learned that recently, a large number of Amazon sellers reported that they could not find products by searching directly with keywords and brand names, and even searched directly with ASIN , which caused the sellers' sales to plummet, and even stopped receiving orders.

Initially, a small number of sellers said in the seller group and Weibo that the product could not be searched suddenly, and they did not know whether there was a problem with the product itself. For this reason, some sellers asked Amazon for confirmation. The email Amazon gave back to the sellers stated:

Regarding the questions that you cannot find at the front desk , we respond as follows:

I checked the ASIN for you. There is no problem with the ASIN itself. It is not marked as an adult product. I have updated the product for you.

The problem of not being able to search on the front page using ASIN, keywords, and brands directly is because there is a problem with the system.

Currently, a large number of sellers' products have encountered this problem. The technicians are urgently repairing it. We apologize for the inconvenience caused to you. Please wait patiently for the repair.

It seems that the problem with product search this time is caused by a bug in Amazon's system. The system bug has lasted for 2 to 3 days , and many sellers complained: "When will it be fixed? I haven't been able to place orders all night."

Not only in the seller group, the editor also found on Weibo that many sellers responded that their previous orders were stable at 10 to 15 orders per day , but they suddenly began to decline in the past few days and the products could not be found.

However, some sellers said in the seller group: "It's not surprising. The keywords of the store products are all on the fifth page. In fact, the actual order volume is about the same as before, unless the advertisement is on the top all night."

In short, Amazon's system bug has still affected most sellers, and when the system will be repaired has become the most concerned issue for sellers. At present, some sellers said that the product search problem has been restored. But there are still many sellers who cannot search for products. It seems that they can only wait patiently for Amazon's system to be repaired .

Regarding this Amazon system bug, some sellers speculated: Is Amazon doing a major reshuffle this time ? Is the ranking chaos a way of giving way to newbies ?

It is reported that most of the top 20 products in this seller’s store cannot be found in the natural search position no matter how you operate it, except for those with advertising positions. All the old products with good rankings in the store have sunk, while some new products have been pushed to the first two pages by Amazon .

Amazon

System bug

Seller