Panic! Amazon has issued new regulations, and failure to meet the standards may result in account suspension

Recently, Amazon has frequently issued new regulations, imposing restrictions on sellers in many aspects. Sellers have been hit hard and complained bitterly ...

Recently, some sellers said that Amazon’s invoice defect rate ( IDR) assessment is about to enter the countdown, but the invoice defect rate in their own backend has not met the standard. What should they do?

There are many sellers who have encountered the same situation. Recently, many European sellers have received emails from Amazon:

“Starting April 5, 2021, all selling partners will be required to adhere to an invoice defect rate target of less than 5% to sell on Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.it, and Amazon.es. Failure to comply with this upcoming performance requirement may result in account suspension .

All Amazon selling partners may sell products to corporate and institutional buyers. Amazon corporate and institutional buyers need to obtain invoices (or receipts) in a timely manner for tax calculations and financial audits.

To help you deliver a better invoicing experience to your rapidly growing group of enterprise customers, we launched an invoice defect rate metric in July 2020 and recommend keeping it below 5%.”

This email made the sellers panic, although many sellers had guessed that this day would eventually come since the invoice defect rate ( IDR) indicator was included in the performance.

But now that the implementation of this new regulation has entered the countdown, sellers' reactions and attitudes are very different: "Uploading invoices is very troublesome, can I not do anything?" "It's very easy, I have kept it at 0% for seven consecutive days."

For sellers who can meet the standards, this new regulation will not have much impact. For sellers who do not meet the standards, reducing the invoice defect rate ( IDR) to below 5% is a top priority!

In the announcement, Amazon stated that if the invoice defect rate ( IDR) is higher than 5%, it can provide invoices to buyers through two methods: "using Amazon's VAT calculation service" and "uploading invoices by yourself" .

But sellers should also note that from March 20, sending invoices via email instead of uploading is no longer allowed, and sellers need to upload them.

Since July last year , there have been signs that Amazon is going to introduce new regulations. Some sellers may have already made preparations, but a large number of sellers are still unwilling to accept it, saying that this will put more pressure on them.

But at present, whether sellers are willing to accept it or not, the new regulation is about to be implemented. The editor advises everyone that the countdown to the implementation of the new regulation has begun, and it is wise to comply with the regulations and keep the invoice defect rate ( IDR) below 5%!

Amazon

New regulations

Seller