Affected by the epidemic, e-commerce has developed more rapidly, and more and more people have begun to shop online, which is a great development opportunity for cross-border sellers. But at the same time, the competitive pressure has also increased relatively. Therefore, choosing a platform with a high comprehensive level and popularity has become a very important thing.
Recently, EcommerceBytes released the 12th annual "Sellers Choice Awards" ranking, which took into account four key criteria - profitability, customer service, communication skills and ease of use , and finally selected the top 10 e-commerce platforms with the highest ratings .
Overall, eBay topped the list, followed by Bonanza and Ruby Lane , Etsy ranked fourth , followed by Mercari and Poshmark. Amazon was ahead of eCrater by a narrow margin , with Craigslist and Facebook ranking ninth and tenth respectively.
In addition, the major platforms have different performances in various key standards.
1. In terms of customer service ranking (this indicator evaluates the quality of customer service provided by the platform to sellers) : Bonanza ranks first in customer service , followed by Ruby Lane, eBay, Etsy and Poshmark.
2. In the ranking of communication ability (this indicator evaluates the communication effect between the platform and sellers) : Bonanza ranks first in communication , followed by Ruby Lane, eBay, Poshmark and Etsy.
3. Seller profitability ranking (this indicator evaluates the profitability of sellers on the platform) : eBay ranks first in profitability , followed by Etsy, Mercari, Craigslist and Facebook.
4. Ease of use ranking (this indicator evaluates the ease of use of the platform for sellers) : eBay ranks first in ease of use , followed by Bonanza, Etsy, Mercari and Craigslist.
Finally, the award also selected the most recommended platforms (this indicator evaluates the likelihood of sellers recommending the platform to friends or colleagues) : among them, Bonanza scored the highest in the most recommended award , followed by Mercari, Etsy, eBay and Ruby Lane.
In short, the relevant information revealed by this ranking can not only bring certain inspiration to sellers, but also help sellers deepen their understanding of various platforms, so as to choose the platform that is truly suitable for them. Cross-border E-commerce platform |
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