Homesick Candles was founded in 2016 and is a home fragrance and lifestyle brand. About Homesick Candles Homesick Candles was founded by a group of friends who "settled in other places but still felt at home in their hometowns." The candles they produce use plant-based soy wax, are all handmade, weigh 13.75 ounces (less than 400g), can burn for 60-80 hours, and are priced at $29.95 each. Homesick Candles FQA Q: How long does the shipping take? A: Similar to most online businesses, we are experiencing some delays at Homesick with many customers purchasing gifts for the holidays. Above all, we are operating with an abundance of caution as it relates to the health and safety of our team. Please be sure to enter your shipping information at checkout to view your available rates. During the current season, we expect most orders to be processed within 7 business days. You will receive a tracking link immediately after your order is shipped. Rest assured, we are working hard to deliver your order as quickly as possible. Domestic Shipping: Our standard shipping usually takes 2-10 business days. International Shipping: International shipments usually take up to 3 weeks to arrive depending on the location selected. Q: My tracking number doesn't work! A: Don't worry! All packages take up to 24 hours to update as the carrier needs to receive the package and update it in their system after picking it up from our warehouse, so your package will most likely be updated by the end of the day. If there are any unresolved issues after 48 hours, please contact us and we will investigate the situation Q: My package is lost/stolen? A: We only work with the most reliable carriers worldwide, including FedEx, USPS, and UPS. Homesick is not responsible for lost, stolen, or mis-delivered packages once they leave our warehouse, but we want you to have the best experience with our company. |
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