What is Aftership? Aftership Review, Features

Aftership was founded in Hong Kong in 2012. AfterShip is hailed by the media as the "hidden champion of international e-commerce SaaS" and is an internationally renowned technology company. It is committed to building the best automation tool platform to make it easy for everyone in the world to buy and sell. AfterShip has created a full product matrix throughout the e-commerce scene, providing intelligent SaaS solutions for 100,000 corporate customers at home and abroad.

About Aftership

• The company's original product, AfterShip (Tracking), is the logistics query solution with the largest international market share. It connects 800 logistics providers around the world, covers business systems in more than 30 mainstream languages, and handles more than 100 million API requests per day.

• Since 2014, AfterShip has achieved a 100% doubling of its business and sustained profitability; in 2021, it received RMB 430 million in Series B financing from Tiger Global Venture Capital, setting a new record for Series B financing in the e-commerce SaaS sector; it is one of the few technology companies recognized by the international capital market, growing rapidly and with healthy financial revenue.

• AfterShip has focused on the global market since its inception, and has now established an efficient, international team with a strong geek culture. The team size is nearly 300 people, distributed around the world including the United States, Canada, Europe, Australia, India, etc., with team members from more than 10 countries.

Background

• In 2011, founder Teddy Chen Longsheng participated in the first "Startup Weekend" competition in Hong Kong, and met another co-founder Andrew Chen Zewei during the competition. In the end, the two formed a team and won the victory with the idea of ​​"automatic express delivery inspection". In the same year, in the United States, they competed with more than 30 other "Startup Weekend" winning teams around the world and won the Global Startup Battle annual award, becoming the world champion of entrepreneurship.

• Later, their idea was favored by many angel investors, and they raised over one million yuan in start-up funds from overseas angel investors and the Cyberport incubation program. In April 2012, in order to truly realize this business idea, the two officially founded the company.

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Online merchants link their shopping cart or marketplace seller account with AfterShip, which currently supports Amazon, eBay, Magento, Shopify, and Volusion shopping carts. AfterShip will then automatically import tracking numbers for all existing or future packages, and online merchants can also send customized delivery status notification messages to customers via SMS, email, or Twitter.

feature

Founder Teddy said that AfterShip's core competitiveness lies in its ability to seize the time opportunity and not spend any marketing expenses in the early stage. In addition, the product itself is also differentiated. The products and services provided by AfterShip are designed to create a closed loop, including three aspects:

1. Utilize cloud technology to track express delivery: Automatically query the express delivery information of more than 530 express delivery companies around the world, and assist merchants to notify recipients of updated information in the first place. Provide e-commerce with customized express delivery query pages, allowing their customers to view product advertisements while checking express delivery, thus realizing intelligent marketing;

2. Printing orders: Easily print orders from multiple express delivery companies around the world and calculate freight costs. Help e-commerce companies manage orders from different sales platforms in one place and automatically return data;

3. Return customer service optimization and full automation: Provide e-commerce with a customized return page. Enterprises can establish a cross-border e-commerce return and exchange process through the SaaS platform to reduce return and exchange costs.

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Financing

After receiving over one million yuan in start-up funding, the AfterShip team received another $1 million in Series A funding from IDG-Accel in 2014.

Product Matrix

1. Automated after-sales service

(1) AfterShip - the logistics query solution with the largest international market share

(2) AfterShip Returns Center - Self-service return and exchange management system

(3) Postmen - Global self-service delivery management

2. Marketing services

(1) Automizely Marketing——Independent station intelligent marketing center

(2) Automizely Dropshipping — a one-stop product selection and distribution platform

(3) Automizely Reviews - Import product reviews

(4) Automizely Shopping - One-stop browsing of independent website stores

(5) Automizely Traffic

Entrepreneurship Story

• Founder & CEO Teddy Chan is a serial entrepreneur. After graduating from university in 2004, he spent only 5 months on eBay to achieve a monthly turnover of 3 million US dollars from 0 to 1. At that time, Teddy sold goods all over the world, but there was no real-time communication software abroad, so he could only communicate through emails. Due to language and time differences, customers often asked when they would receive the goods and other information. This was a burden for sellers and was not conducive to the consumer experience.

• Teddy attended the first Startup Weekend event in Hong Kong in 2011, where he met another founder, Andrew Chan. Andrew is the CPO of AfterShip and used to work at Accenture, a world-class consulting company. His original intention to start a business was inspired by a multinational B2B SaaS project that took several years and cost tens of millions of dollars but ended in failure. This gave him the idea of ​​creating a simple, easy-to-use, direct and effective B2B SaaS tool.

• The two formed a team and won the victory with the idea of ​​"automatic express delivery". In the same year, they represented Hong Kong in the United States and competed with 60 winning teams from around the world and won the Global Startup Battle annual award, becoming the world champion of entrepreneurship. Later, their ideas were favored by many angel investors. In April 2012, the two officially founded the company.