Amazon US: Launches Return Provider Program for Self-delivery Sellers

Recently , Amazon US issued an announcement , announcing the launch of the "Return Provider Program" for self-delivery sellers .

According to the announcement, the main purpose of the program is to help sellers manage returns of self-delivered orders from US buyers.

Returns have always been a headache for sellers.

Daily self-delivery sellers need to handle returns by themselves. If they encounter low -priced products , many sellers will choose to refund rather than return them because the return fee is too high . Once a low-priced product is returned, it means that the seller will bear the cost of the product and directly face the situation of losing both the goods and the money.

For products with higher average order value, in order to reduce losses, many sellers will set up overseas warehouses or cooperate with third-party warehouses locally, return the products to local warehouses, inspect and refurbish them before reselling them. The process is relatively complicated.

How to properly solve the return problem has always troubled sellers.

The return provider program launched by Amazon solves this problem well.

It is reported that participating in the program can not only simplify the return procedures for self-delivery sellers in the United States and recover the return costs, but also provide buyers with a more perfect return experience , enhance buyer favorability to a greater extent , and reduce negative reviews on delivery .

After joining the program, sellers can also obtain prepaid returns for self-delivered orders and the return supplier's US warehouse address, because return service providers have local warehouses in the United States and can receive returned products locally in the United States , thereby further simplifying the return process for buyers .

At the same time, sellers can also use other service provider addresses to set up alternative addresses to support multiple return addresses (only in the US market). Sellers can also configure rules or specify SKUs that require different return addresses .

The "Return Provider Program" launched by Amazon for self-delivery sellers provides a new option for sellers to solve return problems. It not only simplifies the return process, but also saves return costs and can provide sellers with a smoother return experience.

Of course, in addition to better solving the return problem, sellers should also fundamentally reduce the occurrence of returns, improve product quality and better serve customers.

Amazon US

Self-delivery sellers