Foreign media reported that eBay stated in an article titled "Managing Payments for Sellers' Selling Fees" published in its own customer service that eBay will charge "international fees" for certain goods from US accounts, but eBay's sales representatives gave sellers inconsistent responses in their inquiry posts.
eBay changed its user agreement last summer, the EcommerceBytes blog reported: "In the U.S., sellers who sell to international buyers will pay a 1.65% surcharge. Even if the item is shipped to the U.S. but the buyer is registered in another country or region, the international fee will still be charged."
One seller expressed surprise at such a sales policy: "According to eBay's customer service settings, there is no option to not allow international buyers to purchase items."
"This is not right," the seller said. "eBay should not be charging sellers this fee, especially when the seller's account is set to not use international shipping. eBay should charge buyers the fee, or not allow buyers registered to addresses outside of the seller's shipping settings to purchase when the seller's account is set to not use international shipping."
One seller said that in two of his sales in February , both were shipped to the United States, but an international fee was incurred. When he called eBay, eBay claimed that it would record and verify the international fee. The seller reminded: "Everyone should be vigilant about this."
Another seller who has signed up for eBay managed payments and operates in the United States has observed that some buyers whose profiles show they live in another country but whose shipping addresses are in the United States are still charged "international fees" by eBay.
For some sellers, the 1.65% international fee is easy to digest, but for those who already have slim margins, this may greatly eat into their profits because as long as the buyer provides a domestic US shipping address, the seller can't stop their purchase and can only bear this "international fee" themselves.
A foreign seller commented: "I'm surprised that there are still people selling products on eBay. eBay's taxation of non-business sellers is too cruel. The profit margins are shrinking and it is becoming increasingly difficult to predict the profits you can make. I'm glad I left eBay a long time ago." logistics E-commerce platform eBay Platform |
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