What is Haituotong Logistics? Haituotong Logistics Review, Features

Shenzhen Haituotong Supply Chain Management Co., Ltd. was established in 2013 and is headquartered in Shenzhen. It is wholly owned by Haidaibao Co., Ltd. and focuses on a modern logistics platform integrating cross-border e-commerce, international logistics, and global warehousing services, creating a high-end and professional cross-border e-commerce logistics supplier.

About Haituotong

Haituotong has self-operated overseas warehouses in many countries around the world: the United States, Japan, the United Kingdom, Germany, Australia, South Korea, Hong Kong, and Taiwan, and has established direct branches in each country. It includes cargo collection and transshipment, domestic and foreign warehousing services, FBA returns/transfers, printing Amazon labels, FBA product testing, labeling, box division, localized customer service, etc. It has opened FBA transportation, FBA customs clearance, international freight forwarding, and dedicated parcels, providing professional customized and complete overseas logistics supply chain solutions for global e-commerce sellers, and providing excellent international logistics services for cross-border e-commerce companies and peer agents.

Haituotong has a strong technical team that can meet the diverse and personalized needs of users, provide customers with high-quality and high-efficiency e-commerce supply chain services, and is committed to helping global e-commerce companies have world-class import and export integrated supply chain management services. Help e-commerce companies improve efficiency, reduce costs, and easily cope with challenges in multiple platform operations, overseas warehouse logistics, supply chain distribution, supply chain finance, etc. Relying on the leading big data lean management concept, efficient cross-border logistics operations are achieved.

Export services

1. FBA transportation

(1) FBA dedicated line: the United States, Japan, and Europe; self-operated channels, integrated resources (air + delivery); local express delivery in the United States and Sagawa in Japan; delivery to Amazon warehouses, no appointment required, and fast delivery.

(2) FBA Express: United States, Europe; international express is used throughout the process, which is fast and does not require appointments.

(3) FBA shipping: the United States and Europe; FBA shipping business, bulk goods are stored in overseas warehouses.

2. International dedicated line

(1) International export dedicated line: the United States, Japan, and Taiwan; shipped to users, integrating resources (air + delivery); a dedicated line product developed specifically for cross-border e-commerce sellers to deliver packages to buyers.

(2) Southeast Asia dedicated line: Southeast Asia truck transportation dedicated line; own ASEAN cross-border fleet, double clearance to door; deliver the package to the designated location.

(3) International Express: Covering major countries around the world; using the world's four major express companies and the local express services with advantages in the destination country to meet the needs of urgent package delivery services and deliver them directly to users.

3. Postal parcel

(1) Postal parcel: covers major countries in the world; delivery time is about 15-20 days; ordinary mail + registered mail.

(2) E-Packet: covers major countries around the world; delivery time is about 10-20 days.

4. Value-added services

(1) FBA return and relabeling: United States and Japan; for products that cannot be put into warehouses, returned or exchanged, we provide repackaging, relabeling, transshipment, relabeling, etc., and deliver the products to Amazon warehouses on behalf of you.

(2) FBA product testing: United States, Japan; for customers who find it inconvenient to inspect supplier products, we provide basic inspection services such as product packaging or product appearance.

(3) FBA packaging and labeling: the United States and Japan; domestic warehouses can provide packaging, label printing, and product labeling services, providing a full set of pre-shipment services.

(4) FBA returns to Hong Kong: We can return customers’ overseas goods to Hong Kong and have more air transport resources.

(5) Insurance services: purchase of insurance services.

5. Warehousing services

(1) US warehousing

(2) Japanese warehousing

Import services

1. Overseas shopping customs clearance service

(1) Content: Providing cross-border import customs clearance services for transshipment peers, with 14 years of customs clearance experience and customs clearance qualifications registered with the customs.

(2) Advantages: Diverse models: We have our own customs clearance channels, including personal items, cross-border e-commerce customs clearance, and express customs clearance. We can tailor the most suitable cross-border customs clearance solutions for our customers and build the strongest competitiveness for their business success. Lower costs: We can enjoy tariff subsidies and clear goods by personal express delivery, which greatly reduces the import cost compared with general trade. We also have in-depth cooperation with mainstream domestic delivery companies, which makes us more competitive with lower costs. Faster customs clearance: The entire process is IT-based, and business operations are efficient. The status of cargo transportation, order customs clearance, and parcel delivery can be mastered in real time. We can report data to the customs system in advance, which greatly shortens the entire logistics time. Transparency and standardization: Haituotong follows national policy guidelines and customs laws and regulations throughout the import and export process. We clear goods for import and export by postal mail. The entire process is transparent, safe, standardized, stable and guaranteed.

2. Korean import service (suspended)

We have been focusing on importing from South Korea for more than ten years and are the designated international logistics company in Dongdaemun, South Korea (this service has been suspended due to the THAAD incident to safeguard national interests and national dignity).

Enterprise Advantages

1. Richer first-leg services: We have been focusing on freight forwarding for more than ten years and are a super-high-quality air and sea freight partner. We provide customers with complete FBA first-leg services and tailor-made professional and personalized international logistics solutions for customers.

2. FBA delivery is faster: according to the category and weight of the customer's goods, use the most suitable channel. The US special line destination is local express delivery, no appointment is required, air delivery is cost-effective, timeliness is faster, and tracking is guaranteed.

3. Simpler customs clearance service: We provide high-quality and professional customs clearance services. A dedicated person at the destination is responsible for customs clearance and follow-up. We also provide the function of handling customs clearance exceptions to ensure that goods are safely and securely transported from China to Amazon warehouses around the world.

4. More comprehensive value-added services: door-to-door pickup, commodity inspection, customs declaration and other one-stop services. FBA return/transfer, reprinting and labeling, FBA product testing, box sorting, localized customer service, customs duty payment, insurance, etc.

Usage Guidelines

1. Registration and activation: Open the Haituotong official website, click Register - fill in the registration information, confirm submission - registration is successful, wait for activation - activate the account - activation is successful - click Login, log in to the account.

2. Online shipping: Log in to the HTT website - Calculate freight - Select service - Recharge your account - Enter shipping information - Print and paste the address label.

3. Deliver the goods: prepare the goods - select the delivery method - the goods are delivered successfully.

FAQ

Q: How to activate the account?

A: In response to the requirements of the State Post Bureau for express delivery companies, to ensure your legal rights and the safety of the parcels you are shipping, you need to activate your account before you can successfully ship your parcels through Haituotong. For corporate authentication, you need to provide a business license, and for personal authentication, you need to provide the front and back of your ID card. If you have any questions, please consult your account manager in time.

Q: How to check the cross-border logistics service prices of various channels?

A: Different channels have different prices. Please contact your account manager for details and we will develop a more suitable cross-border logistics solution for you.

Q: Can I pick up the goods at my door? How much does it cost?

A: Both the sender and the receiver are within our service scope. We can arrange for a driver to pick up the items at your door for free. Please contact the Haituotong account manager for details.

Q: Will there be any problem if the weight is not accurate enough?

A: If the weight is inaccurate when the customer places an order, it will not affect the order. Our colleagues in the operations department will check the weight after receiving the package. The shipment will also be based on the verified weight data, and then updated to the system for customers to view.

Q: Do you have offices or receiving warehouses in other cities besides Shenzhen?

A: Haituotong pursues the principle of safety and efficiency, and customer satisfaction is our goal. In order to better serve customers, Haituotong has opened branches in Guangzhou, Shanghai, and Yiwu, striving to achieve zero inventory management of customers' goods on the same day. More offices are being expanded at an accelerated pace.

Q: What areas does Haituotong’s cross-border logistics service currently cover?

A: Our international dedicated logistics services currently mainly cover destinations such as the United States and Japan, and we will further expand them based on customer business needs. Our postal parcel business covers more than 220 countries and regions around the world.

Q: For which customers and customer groups does the cross-border logistics service solution mainly target?

A: Our customer groups are mainly export trading companies, cross-border e-commerce companies, and international logistics freight forwarding companies. We can provide users with personalized customization and professional international logistics solutions to enhance customers' market competitiveness.

Q: What are the main services of cross-border logistics services?

A: We can provide customers with international multimodal transport logistics services, including international dedicated lines, FBA first leg, warehousing, sea transport, air transport, land transport, international express and distribution, terminal services and customs clearance services, etc. Relying on Haituotong's global logistics operation network, high-tech precise accounting, and benefiting from Haituotong's global economies of scale, we can provide you with low-cost and high-efficiency services to enable your products to reach the world.

Q: Can the recharged balance be withdrawn?

A: If the customer confirms that he or she will no longer use our services, after the finance department confirms that the fees have been settled, customer service can help the customer apply for a refund.

Q: What are the channels or methods for account recharge?

A: Currently, we support offline corporate transfers and Alipay, and we will also open PayPal, HSBC and other payment methods in the future.

Q: Can I enjoy tariff subsidies for overseas shopping customs clearance services?

A: Our company has been providing customs clearance services for overseas shopping for more than ten years, and many well-known forwarding companies are also using our customs clearance services. Customs duties can be subsidized according to the attributes of the customer's goods. Please consult our business manager for details.

Q: How to apply for compensation?

A: The system background displays all the detailed information that needs to be claimed. You can apply for claims by yourself or contact your account manager. Different compensation scenarios in different transport sections have different compensation standards. We will assist you in compensation based on the specific situation.