ComfortFirst is an American website that specializes in selling maternal and child and household products. It has a wide range of product categories, ranging from baby strollers, diaper bags, educational toys, electric breast pumps, pillows, bedding, personal care products, to various kitchen supplies.
About ComfortFirst
ComfortFirst FAQ Q: How to return the product? A: Email our Customer Service Department. Be sure to include your name, order number, and phone number. A customer service representative will respond to your inquiry within 1-2 business days. Once you contact a customer service representative, you may ship your item back via your preferred method, but we require a return tracking number for all returns. Once the item is received and inspected, a credit will be issued or a new item will be sent, as specified on your return packing slip. Credits are processed within 1-2 weeks of receiving the return. Q: What are the non-returnable items? A: Customer satisfaction is important to us. We know that it can sometimes be difficult to buy furniture online. Therefore, we strive to offer only quality products that match the look and feel of the product as accurately as possible. In addition to offering the best prices being our goal, we also strive to provide the best shipping options to make your online furniture purchase simple, easy, and hassle-free. However, we do not accept returns on the following items: furniture; personal care items; mattresses; custom orders; gift cards; seasonal items; pillows, pillowcases or bedding; products marked as "clearance" or "overstock"; items without our Return Authorization Number (RA); or used products that are not in new condition. All furniture items are non-returnable but are fully covered by the manufacturer's warranty. This is because they are too large or too heavy and, in the case of personal care items, also for hygiene reasons. In addition, any special order items or items shipped by truck cannot be returned. |
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