What is Amazon Custom? Amazon Custom Review, Features

Amazon Custom means that sellers can provide buyers with customizable products. Buyers choose the customization details when purchasing, and sellers do not need to contact buyers about the customization details after purchase, which saves a lot of time and makes the entire sales process smoother. Launched in the United States in 2015 and in the United Kingdom on March 22, 2018.

Customized content

1. Text customization

Text customization allows buyers to add text to their products, and buyers can choose from a selection of given colors and fonts.

2. Picture customization

Image customization allows buyers to upload their own pictures or logos to add to the products.

3. Product configuration

Buyers can pull down and check other customization options provided by the seller.

Procedure

Click the customize now button

1. Upload pictures;

2. Add text such as name, age, information, etc.;

3. Select quantity, add to shopping cart, click add to basket to complete payment. Note that the down payment for customized details will be included in the order;

4. Complete the purchase and wait for delivery.

One thing to note here is that for products that can be customized, the add to basket button will be replaced by customize now, so buyers cannot purchase products without filling in the content they need to customize. Of course, the three customization options mentioned above can be mixed and matched.

Advantages of Amazon Customization

1. Greatly meet the personalized needs of consumers and improve the competitiveness of products.

2. Customers can directly participate in product design according to their own preferences, thereby urging sellers to improve products based on customer opinions, achieve product and technological innovation, meet customer needs, and increase sales.

3. Increase sales, reduce inventory backlogs, and maximize profits.

4. Prevent copycat sales and avoid product homogeneity.

insufficient

Currently, if a customer tries to customize a product that requires uploading a photo on the Amazon mobile app or a mobile browser, they will receive a message that says, "We're sorry, this item can't be customized from a mobile phone. Please open it on any laptop or PC and follow the instructions to customize and purchase this product." However, products that can be customized with just text, such as birthday chocolate bars, can be customized and purchased on mobile phones.

Return Policy

1. Buyers must contact the third-party seller within 14 days of receiving the goods to obtain return information.

2. For products that are customized, inscribed, or designed, third-party sellers may not accept returns or exchanges unless the product is damaged or defective when it arrives.

3. If there is a spelling mistake or error in customization, inscription or design due to a mistake made by a third-party seller, the buyer can enjoy the protection of Amazon's A-TO-Z claim policy.

4. All product packaging (such as boxes, etc.) and identification, rating and valuation certificates must be returned together. Products without corresponding labels will not be accepted for return.