What is Sam's Club? Sam's Club Review, Features

What is Sam's Club? Sam's Club Review, Features

Sam's Club is a high-end membership store under Wal-Mart, a Fortune 500 company. Since the first store opened in Midwest City, Oklahoma, USA in April 1983, Sam's Club has a history of more than 30 years. It has more than 800 stores worldwide, becoming one of the largest membership stores in the world, providing high-quality shopping experience for more than 50 million individual and business members.


About Sam's Club

  • Providing solutions not only for entrepreneurs and small businesses, but also for families and everyday life, Sam's Club serves millions of members at SamsClub.com and nearly 600 locations in the U.S. and Puerto Rico, with additional locations in Brazil, China and Mexico.
  • Sam's Club is a membership warehouse club with a limited-item business model that provides members with premium products at an exceptional value that cannot be matched by traditional retail.
  • Members of Sam's Club Online Store can enjoy free delivery within the designated area of ​​the city as long as they spend a specified amount. Special personnel can also deliver the goods to the member's door on the date specified by the member. Members can choose to pay online or pay on delivery. Members can choose to pay in cash or at the POS machine when receiving the goods, which is very convenient and worry-free. Customers of Sam's Club Online Store also enjoy the high-quality services of Sam's physical stores.
  • Sam's Club selects domestic and foreign brand-name products for its members, and chooses products with the best origin, the highest grade, the latest technology, energy saving and environmental protection. All links of free-brand products are strictly monitored by Sam's Club and regularly tested by professional institutions to ensure that each product has the leading quality of its kind.
  • Sam's Club ensures that all its products are of high quality and low price through operating methods such as simple large packaging, bulk purchasing, direct supply from manufacturers, connection between farmers and supermarkets, and daily price comparison of core products.

Procurement system

Sam's Club has a complex and extensive supplier screening system. All goods are purchased by the "Sam's Club" departments of Wal-Mart Global Procurement Co., Ltd. located around the world by Wal-Mart, with "high quality and low price" as the goal. The procurement department is responsible for price reduction, product selection and supplier recommendation, the factory inspection department (Ethical Standards) is responsible for supplier qualification certification, and the inspection department (Quality Assurance) is responsible for product quality review.


Sam's Club operating method

Sam's Club operates with large packaging and low profits. Most of the goods sold are packaged in large boxes or combination packages to reduce costs, so that customers can enjoy low storage prices.


Membership System

Sam's Club is open only to members. In the United States, there are four levels of membership in the store, each requiring an annual fee of US$40 to US$100 (the annual membership fee for Sam's Club in China is RMB 260). In addition to enjoying discounted goods, members can also enjoy various conveniences and benefits in life provided by the "Membership Rights Plan".


Service Features

  1. Large parking lot: plenty of parking spaces are provided.

  2. Delivery service: Free delivery service to designated areas within 48 hours is available for purchases of RMB 2,000 or more.

  3. Worry-free returns and exchanges: Products can be returned within 14 days as long as the packaging is intact.

  4. Jinchen Service: Every morning from 6:00 to 8:00 is dedicated to business customers, allowing business members to enjoy a more convenient shopping experience.


Vision

To become the world's most valuable membership institution.


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