The seller’s link to fake orders was blocked, but he successfully “saved himself” after two appeals!

Since September, some sellers have encountered various situations such as links being closed, comments being deleted, and ASIN being banned, and even some honest sellers have been implicated. Industry insiders said that most of the sellers who were rectified had indeed engaged in fake orders before, but there were also some "innocent" sellers who were implicated.

The link was blocked, but the seller successfully restored it after two appeals

After the link was shut down, sellers debated about the appeal. If they chose to appeal, it would be equivalent to admitting their own behavior of fake orders. If they were caught again in the future, there is a high possibility that their store would be completely hopeless.

Sellers are discouraged and the path of appeal is being questioned more and more. However, this week a seller shared the entire process of his successful appeal on the forum. The seller's personal experience has undoubtedly rekindled the hope of many sellers who were waiting on the sidelines.

The seller said that he received a performance notification on September 15 that he violated the buyer's product review policy and the link was removed. After receiving the email, he immediately filed an appeal as required and admitted to the fake order behavior . Then he received a rejection reply from Amazon. A few days later, the seller wrote another appeal letter with a try-it attitude, but Amazon replied that "the previous email was wrong, the removed link was restored, and the seller was warned not to violate the review policy again in the future."

The seller said that the Amazon team told him that it would take 1-2 working days to restore the link, so the link was still unavailable as of the 21st. At the same time, the seller also called on peers who had engaged in fake orders to be truthful; if peers did not engage in fake orders, they should boldly file a complaint, and seeking help from a service provider is not the only option.

Previously, sellers were afraid of being caught in a sting operation because they knew Amazon’s style. Now that there are examples of sellers successfully appealing, how do sellers react?

"Once there is evidence of fake orders, getting caught is only a matter of time."

“I still don’t dare to take any action, for fear that not filing a complaint will have an impact on the store.”

"In the past two days, many people have said that their accounts were recovered after they were rejected, but I still don't have the courage to even try it."

"I'm sure I didn't make any fake orders. I was honest and suddenly got blocked. It's a crack."

There are quite a few sellers who have had their products suspended due to fake orders. Once a link is awarded, they will inevitably be desperate and try all possible means, and in desperation turn to the "arms" of the service provider.

The service provider is asking for an exorbitant price? Seller: It hurts to file a complaint for 4,000 yuan

Recently, many service providers that help sellers file complaints have become significantly more active. Faced with the few opportunities to file complaints, most sellers still prefer to find "professional" service providers and have to spend thousands of dollars to save their links.

One seller reported that since it was the first time he encountered such a situation, he didn't know what to do, so he found a service provider to be on the safe side. However, the quote they gave was far beyond his budget.

"This seems to be a large-scale seizure by Amazon. I appealed once, and the reply I received was that the link was directly removed from the shelves. I didn't dare to do it the second time. I spent 4,000 dollars to find a service provider to pass it. Although it hurts, I have to spend the money to keep the link." A seller said that this price is relatively reasonable among the several service providers he inquired about . There are many services providers that charge higher prices than this, and some service providers ask for sky-high prices.

In fact, compared with the price of the appeal, sellers are often more concerned about the security of the link. Some sellers have raised questions: If they ignore it, what will Amazon do next?

"In the past few days, many sellers' appeals were rejected. Appeals die even faster. It is better to wait and see what happens."

“I heard that if I don’t appeal, my account may be directly closed. What should I do?”

“Amazon acted very quickly. I didn’t even have time to clear my inventory before I filed a complaint.”

In general, the probability of passing the appeal seems to have increased compared to before, but most sellers still dare not act rashly. The editor would like to remind sellers with a lot of inventory that link appeals must not be taken lightly, and do not cause greater losses in order to clear inventory.

FTW1 goods are not picked up, and overseas warehouses are overwhelmed

While some sellers are worried about their accounts and links, some are exhausted by the delivery time of goods during the peak season.

Recently, a seller reported that the goods sent to FTW1 have been unable to be put on the shelves and have been stuck in overseas warehouses. There is no goods to sell during the peak season, and the storage fee is also a considerable expense . The seller is worried that if this continues, the losses will become greater and greater.

"I asked the overseas warehouse and they said that there is a shortage of manpower and vehicles in the United States. It has been three weeks since FTW1 came to pick up the goods. " The seller said that since most people in the United States do not want to go to work, there is a severe shortage of manpower in all walks of life and no one is working, which is also the reason why Amazon has limited its warehouses.

It is understood that Amazon in the United States has been building, renting new warehouses and recruiting workers in large numbers. The warehouses will be opened one after another before the end of the year. Amazon has held a large-scale job fair some time ago and plans to recruit more temporary full-time employees to increase transportation capacity.

Industry insiders said that although Amazon has offered to recruit warehouse workers at $20 per hour, there are still not enough staff. If goods want to be delivered from overseas warehouses, reservations must be made at least one week in advance, but since there are no cars, there is a high probability that no reservation can be made.

A person in charge of a Dallas overseas warehouse said that the current situation in the warehouse is that goods can only come in but not go out. The warehouse is full, and new goods naturally cannot come in. Costs cannot be well controlled. In addition, there are many new overseas warehouses entering the market this year, and competition is becoming increasingly fierce. Some overseas warehouses are not even making any money.

In fact, sellers are familiar with FTW1, a popular warehouse on the Internet. Many goods that are assigned to this warehouse have a bumpy transportation process. It is understood that during the peak season, the efficiency of FTW1 warehouse's appointment warehousing and receiving is greatly reduced, and there have been many lost items incidents in FTW1 recently, which has affected sellers' sales to varying degrees.

The peak season is in progress. For sellers, every link is crucial, whether it is account operation, replenishment, or delivery. The editor hereby reminds all sellers to be cautious in operating accounts recently, especially sellers who have engaged in fake orders, and they should always pay attention to the security of their accounts. At the same time, sellers who have replenishment and delivery plans should also do their homework and prepare a foolproof plan to fight a good battle in this year's peak season!

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