What is Seller Knight? Seller Knight Review, Features

Seller Knight (Shenzhen Kaiyu Technology Co., Ltd.) is committed to helping customers obtain rich and sustainable business returns in Amazon's third-party market through data analysis technology and operational solutions.

About Seller Knight

The Seller Knight team was founded in February 2018. The team members have worked in the Amazon third-party market and are familiar with Amazon's rules; the technical staff has rich experience in the cross-border e-commerce industry; the product and operation teams are young and energetic. Combining these three, Seller Knight is committed to doing something different and bringing changes to the Amazon seller service market.

Function

1. Financial accounting

• Multi-store data management and real-time profit calculation;

• Accurate analysis of single product gross profit and gross margin;

• Comprehensive analysis of product promotions, returns, reviews, inventory analysis, and BSR rankings;

• Return order integration, analyzing the reasons for returns of each product to help you understand product problems;

• Automatic statistics of the interval between order placement and return to help you analyze product quality and after-sales service.

2. Advertising Management

• Simple and beautiful multi-store advertising management, comprehensive data statistics indicators, help you better analyze advertising results;

• Supports timing price adjustment for advertising groups and setting different bid ratios for different time periods.

3. Buyer News

• Centrally manage all store internal messages, feedback, and Q&A on Seller Knight;

• Support adding massive, multi-language reply templates and automatically send them with one click;

• Support setting sensitive word library, automatically filter and match when replying emails to avoid wrong sending;

• Smart European VAT invoice, when replying to emails, can match the order and generate it with one click and provide download.

4. Zero Commission FBA Claims

• Identify FBA issues and analyze claims in multiple scenarios;

• Automatically generate claim emails;

• monitor the progress of claims;

• Calculate claim proceeds.

5. Account Management

• No need to repeatedly log in to hundreds of accounts on dozens of sites. After authorizing the store, you can manage multiple Amazon seller store accounts with one seller knight account;

• Open sub-accounts for your seller knight account, grant different functional permissions and store permissions, and enable each store and position to independently carry out financial, supply chain, and operational work.

Advantages

1. User-centric

Listen to the voice of every user, deeply understand the needs of Chinese Amazon sellers, and help Amazon sellers achieve continued success in Amazon's third-party market.

2. Data security

We respect and protect the personal privacy of all sellers, strictly ensure that the data security of each user is not violated, and will not make direct or indirect profits by selling user data.

3. Sustainable development

Empower sellers' data, help achieve sustainable growth, continue to pay attention to the sellers' growth process, keep up with functional changes, focus on long-term benefits, and base the product on being able to provide services to users in the long term.

Corporate Culture

FAQ

Q: What is a Seller Knight?

A: First of all, Seller Knight is a team. The members have been deeply involved in the Amazon market, have a deep understanding of Amazon's rules, and have mastered a set of operating systems that can help sellers grow stably and sustainably. Secondly, Seller Knight recognizes and upholds Amazon's value concept of "customer first" and "foresight", hoping to help users achieve sustainable success in Amazon's third-party market. Based on the above two points, Seller Knight has tailored an Amazon seller service platform for Chinese Amazon sellers.

Q: Why do we need a seller knight?

A: Seller Knight is committed to: providing customers with product features that have a good user experience and can truly achieve sustainable development within the Amazon rules system; providing customers with product prices that are extremely cost-effective. Seller Knight can help you optimize operational efficiency, save labor costs and inefficient repetitive work, so that you can overcome difficulties and achieve great success in Amazon's third-party market.

Q: How much does it cost?

A: Currently, the monthly package of Seller Knight products is only 99 yuan/month. However, Seller Knight products are constantly growing, and new functional modules will be released every month. If you register and purchase a package now, you can upgrade to a new functional module for free after the monthly version upgrade, and enjoy the functions and services of 199 yuan/month.

Q: Which sites are supported?

A: Currently supports up to 10 sites, including the United States, Canada, Mexico, the United Kingdom, France, Germany, Italy, Spain, Japan, and Australia.
After user registration/login, you can bind the site in the Personal Center-Authorization Management page.

Q: Will the Seller Knight steal the seller’s data information?

A: The foundation of Seller Knight is to respect and protect the data privacy of all users. In terms of technology, Seller Knight will strictly ensure the security of each user's data through the highest standards. In terms of products, Seller Knight will never make direct or indirect profits by selling or using user data.

Q: If you encounter problems during use, how to solve them?

A: We attach great importance to the user experience. To this end, Seller Knight provides multiple channels to help users provide feedback and solve problems.
First, there is a tutorial button on each page. You can click to view the tutorial and solve the problem yourself. If you cannot find a solution to the problem in the tutorial, you can also submit valuable questions or requirements to the seller knight through feedback. In addition, we have online customer service on each page (online hours are 10 am to 6 pm on weekdays), and you can ask questions online at any time.