The recently released EY - IVCA India 2021 Trends Handbook on E-Commerce and Consumer Internet Sector shows that over the past five years, the range of e-commerce services at our fingertips has continued to expand, providing greater convenience and accessibility. Ankur Pahwa, partner and leader, EY India , said India is at an inflection point where digital transformation is seeing widespread adoption, bringing in a new set of users and changing the business landscape , with technology driving innovation in digital payments , on-demand services , analytics-driven customer engagement and digital advertising . At the same time, there is a rising trend of direct-to-consumer (D2C) in the e-commerce space . In addition, large retailers are adopting omni-channel approaches and the use of deep technology is also increasing. According to the handbook , players are increasingly looking for new markets and pursuing global expansion plans . The EY-IVCA report also said that although capital is concentrated in large enterprises, more and more young startups are also attracting investment . The industry may see consolidation and exits, and some players are also exploring IPOs to raise funds. In the next phase of e-commerce development in India , the demand for e-commerce services will surge in the country’s tier-II and tier-III cities. This new wave of investment in both B2B and B2C e-commerce is creating tremendous opportunities, with innovations being applied to storefronts , local commerce, and e-commerce infrastructure and payments. For example, Lenskart , Flipkart , Delhivery and Nykaa are likely to go for leading IPOs, unlocking the potential of the sector. India’s e-commerce sector has witnessed a rise in small investment activities, which has provided impetus to young startups. The government is also a huge driver of this shift and is working with investors , start-ups and industry bodies such as IVCA to support the growth of the sector. Moreover, as the COVID-19 pandemic has greatly increased online transaction volume, fintech and social commerce will continue to be favored by investors . The report also presents growth forecasts for India’s e-commerce industry, estimating that India’s EdTech will grow 3.7 times in the next five years, from $2.8 billion in 2020 to $10 billion. The Indian e-commerce market is expected to reach $99 billion by 2024 , growing at a CAGR of 27% during 2019-2024 , with grocery and fashion likely to be the key drivers of business growth. Cross-border e-commerce market India |
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