Alibaba International Station AI Business Assistant is upgraded again: Foreign trade merchants can shorten the delivery time to 60 seconds

On July 31 , at a press conference held in Paris, France , Zhang Kuo, President of Alibaba International Station, demonstrated the latest upgrades of AI foreign trade products. Among them, the AI ​​business assistant 's newly added simplified product delivery function can shorten the time for merchants to release products from the original 60 minutes to the fastest 60 seconds ; and the AI ​​automatic reception function can respond to overseas customers in a timely manner around the clock with zero time difference. There is no need to stay up late to do foreign trade anymore. Just wake up and read the reception information summarized by AI to check for omissions and make up for them .

All of this will further lower the threshold for Chinese merchants to engage in foreign trade. Currently, more than 30,000 small and medium-sized enterprises use the AI ​​business assistant of Alibaba International Station , and the number of products optimized by AI has exceeded one million . They have tasted the first wave of dividends in the AI ​​era . It is foreseeable that the foreign trade industry will quickly enter a new stage where everyone uses AI .

In fact, since its launch in November last year, Alibaba International Station has established the AI ​​application standard of "no showmanship, only solving practical problems", which has also made AI Business Assistant the most effective assistant for Chinese foreign trade merchants to " operate efficiently and take orders quickly " .

Faster, faster ! AI minimalist hair products are launched in as little as 60 seconds

Writing titles, keywords, product details, posting pictures and videos, etc. This series of tedious and repetitive online product delivery operations originally took up a lot of working time of foreign trade practitioners. However, with the intervention of AI, new chemical reactions are taking place.

It is reported that when using the minimalist product delivery method, as long as you upload a product picture or keyword, AI can automatically generate a complete set of product information including title, keyword, price, picture, etc., and the time taken can be shortened to as fast as 60 seconds .

"Our salesmen competed with AI. It took the salesmen more than ten to twenty minutes to upload a link, and they didn't receive any inquiries for a week. However, it only took AI two minutes, and two customers came on the same day." Lv Hongwei, co-founder of Hebei Hangfa Technology Co., Ltd. said that now the tedious and repetitive work of shipping products is basically handed over to AI business assistants.

As one of the first users of minimalist hair products, Lv Hongwei even lamented that it was a bit hard to get used to the fact that one click was enough to complete the hair product by just uploading a product picture or a keyword. " It only takes more than 20 seconds to generate the hair product with one click , but it takes us more than a minute to check the hair product content. It's too fast, and I'm not used to it. "

It is reported that the AI ​​business assistant’s minimalist product delivery function will also launch the URL product delivery function, making the conversion from domestic trade to foreign trade more convenient.

In the video of the live demonstration at this press conference, you can also see that the minimalist delivery product will be connected to two major functions: 1. Comprehensive platform commodity transaction data, support automatic commodity pricing or give price suggestions ; 2. One-click matching of a full set of logistics solutions, without the need for merchants to set up manually.

No need to stay up late to do foreign trade! Use AI to automatically receive customers and increase customer response rate by 40 %

Good English skills used to be a hard threshold for doing foreign trade in traditional cognition. But in reality, a large number of foreign trade people who speak "Chinglish" are also active in this blue ocean. Now the auxiliary reception function of AI business assistant has become a "professional foreign trade English teacher" for many foreign trade salesmen. The content of the chat with customers can be polished by AI with one click, and it will instantly become authentic and professional.

Xu Yang, a post-00 foreign trade salesperson from Yiwu Deyang Machinery Equipment Co., Ltd., who was reported by the "Xinwen Lianbo" this year , relied on the assisted reception of an AI business assistant to successfully get his first order in the machinery industry, where it is difficult for novices to place orders.

(Photo: "Xinwen Lianbo" reported that Yiwu 's post- 00s foreign trade salesperson Xu Yang used an AI business assistant to take orders)

On this basis, in March this year, Alibaba International Station AI Business Assistant launched an automatic reception function, which can help automatically receive new customers when merchants are sleeping and resting, so that foreign trade people no longer have to be "jet-lagged youth".

Data shows that in just four months, automatic reception ranked first in product visits. And with the assistance of AI automatic reception, the second reply rate of overseas buyers increased by about 40%.

"Most of our customers are concentrated in Europe and the United States. In the past, in order to keep up with them, salesmen basically had to go to bed at three or four in the morning." Wang Yanyi, general manager of Yunhua Youxuan (Xiamen) Import and Export Trading Co., Ltd., said that now salesmen can turn on the automatic reception function of the AI ​​business assistant with one click when they sleep, and they no longer have to worry about losing customers due to untimely responses. "The average response time of salesmen has also been reduced from 3 hours to 0.77 hours."

Hua Ye, the second generation of the factory, who is still a novice in foreign trade, used to stay up until the early morning to communicate with inquiring buyers, but now he also uses the AI ​​automatic reception function. "It chats more professionally than us, and I have to learn from it. And it automatically translates the replies to buyers from different countries into the language of that country, which is very convenient." Hua Ye, the person in charge of Ningbo Meiye Daily Necessities Co., Ltd., said that she recently negotiated a deal with the help of automatic reception, which allowed her, a novice in foreign trade born in the 2000s, to quickly "enter the industry."

The person in charge of AI products at Alibaba International Station analyzed that the automatic reception function is used more frequently by some senior foreign trade professionals than by novices. "The automatic reception function can help these foreign trade professionals who have been dealing with overseas customers for many years resist the fatigue of repeated reception."

The effect is even better ! After AI optimization , the payment conversion rate of products increased by 50 %

"In an era without AI, finding business opportunities depends on talent. In line with the principle of 'customers are the best teachers', I often chat with customers and judge the market trend from their needs." Lu Hongwei said that he started out in the wire mesh industry, which had low profits and was in high demand, and had been looking for opportunities to enter other industries.

With the help of the intelligent analysis function of the business assistant, he found that the sales trend of mobile homes was very good and the demand level was relatively rich. Whether it was the space capsules in the popular tourist attractions or the simple board houses on the construction sites, there was a relatively large market. He then opened up a new sales category and achieved sales of 3 million yuan in the first month of going online.

From a geographical perspective, some provinces and cities that originally did not have a geographical advantage in foreign trade, such as Shijiazhuang, Zhengzhou, Wuhan, etc. , have a tendency to "surpass" the traditional foreign trade advantage regions such as Yiwu, Guangzhou, Dongguan, Foshan, Qingdao, etc. AI is helping them break the traditional foreign trade barriers formed by geographical location.

In terms of effectiveness, AI-optimized products are much more likely to be searched and purchased by overseas buyers . Data shows that the exposure of these products overseas has increased by 37% ; the overall payment conversion rate has increased by as much as 50%.

From the initial use of AI with a try-and-see attitude, to the use of AI in daily product delivery, reception, and commodity store diagnosis , the use of AI in foreign trade is becoming an industry consensus. While upgrading the functions of Alibaba International Station's AI business assistant, it also upgraded three major rights for small and medium-sized foreign trade companies:

1. More flexible use of benefits. The exclusive benefits of AI Business Assistant are upgraded to redeemable general points, which can be flexibly used in various functions and usage scenarios;

2. Text generation is completely free. All text-related AI generation capabilities are free. If you are not satisfied with the generation results of image, video, and data functions, you can generate them again for free;

3. More features will be continuously updated! Upload links to automatically ship products, intelligently select products for the global market, and renovate stores with one click.

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