eBay Fulfillment Australia warehouse officially launched

September 28 , 2021 , Shanghai – Today, eBay announced the official launch of eBay fulfillment by Orange Connex ( " eBay fulfillment ") in the Australian market . This is the third market to launch this service after eBay launched eBay fulfillment in Germany and the UK in September last year and June this year respectively . The program cooperates with the logistics service provider Orange Connex to provide sellers with end-to-end, "one-stop" warehouse and distribution logistics services, which will increase the delivery speed and provide more reliable services for millions of popular items, while reducing delivery costs and operational complexity for sellers, helping sellers to fully develop the global market.

Image caption: eBay Fulfillment Australia warehouse officially launched

eBay fulfillment Australia first set up a warehouse and distribution center of tens of thousands of square meters in the Sydney area , and multi-warehouse services will be gradually launched. Sellers in Greater China only need to send the goods to the warehouse and distribution center designated by the eBay fulfillment plan, and eBay fulfillment will be responsible for the storage, packaging and delivery of the goods, helping sellers save a lot of manpower, material and financial costs. eBay fulfillment guarantees that orders completed before 4 pm Australian time will be shipped out on the same day, and provides both standard and fast delivery services to meet sellers' considerations on timeliness, size, weight and other aspects of the delivery of different categories of goods , and provide the best choice . In addition, all transactions using eBay fulfillment will enjoy the supporting seller protection policy.

David Ramadge, Product and Logistics Director at eBay Australia, said: “Australia has always been an important market for sellers in Greater China, but this highly competitive retail market is challenging for cross-border sellers as buyers demand faster delivery times and more transparent tracking. eBay fulfillment by Orange Connex provides sellers with a cost-effective one-stop storage, packaging and delivery solution, allowing sellers to focus on growing their business. ”

Image caption: eBay Fulfillment improves the shopping experience for local buyers

Since the launch of eBay fulfillment in the German and British markets last year , thousands of eBay sellers have used the service. During the peak season last year, eBay fulfillment delivered an excellent report card to the majority of eBay sellers, with average delivery time being better than other delivery services on the market, greatly improving the shopping experience of local buyers.

Paul Vogel, CEO of Orange Connex, said: "We are very pleased to work with eBay again to launch the eBay fulfillment logistics solution for sellers in Australia. Following the successful launch in Germany and the UK, eBay fulfillment by Orange Connex will bring the same high-quality, cost-effective services to sellers in Australia . The launch of eBay fulfillment in Australia is another major milestone! Orange Connex helps sellers to fully expand into the international market. There are new markets in the planning in the future, and comprehensive coverage of eBay's major global markets is just around the corner. "

eBay fulfillment's five major advantages solve sellers' warehouse and distribution pain points

lFull tracking and fast delivery

Transactions made before 4 p.m. local time will be shipped out on the same day; next-day delivery options are available; and full tracking services help improve buyer satisfaction and purchasing confidence.

Seller Protection Policy

Providing a comprehensive seller protection policy, eBay will automatically remove negative reviews and bad transactions in logistics caused by factors beyond the control of the seller.

Improve product exposure

Exclusive logistics identification and fast delivery experience help sellers easily meet the logistics requirements of eBay Australia's local delivery program.

lMulti -channel delivery service

Whether the order is generated on the eBay platform, the seller's independent website or other e-commerce platforms, this service plan can fulfill the order delivery. Sellers only need to focus on sales, and eBay fulfillment will be responsible for the storage, packaging and delivery of your items.

Return service

The return service has been synchronized to cover major markets around the world: Germany, the United Kingdom and Australia . It is open to all eBay sellers and supports direct mail and product returns on other platforms . It also realizes the function of automatically capturing and synchronizing return orders on the eBay platform, eliminating the process of sellers manually creating return orders, saving return operation time and improving the accuracy of return order information.

Following the German, British and Australian markets, eBay fulfillment plans to continue to expand its global network. It is expected to expand to the US market next year and will continue to deploy in other major European e-commerce markets.

eBay launches eBay fulfillment by Orange Connex service in Australia