Amazon US updates direct delivery policy, eBay will be able to cancel "timeout and unpaid" orders

Amazon US updates direct delivery policy

Recently, Amazon US announced that it has updated the "Drop Shipping Policy" page. Amazon said that unless the buyer knows that you are the actual seller, it will not accept direct shipping products or allow third parties to complete customer orders on your behalf. If sellers violate this policy, they may be restricted from using Amazon's Merchant Self-Fulfillment (MFN) feature.

eBay sellers will be able to cancel "timeout" orders

eBay announced that starting from May 2021, sellers will no longer need to file complaints with buyers about unpaid items or send payment reminders to buyers. If the buyer does not pay within the specified time limit, the seller can cancel the order manually or automatically through the "Sold" tab in the Seller Zone or My eBay. Currently, this new feature has been launched to some sellers.

Amazon will automatically verify customer claims and refund on sellers’ behalf

Recently, Amazon announced that starting May 24, 2021, the platform will automatically verify customer claims and provide refunds on behalf of sellers. In certain cases, Amazon can use the logistics tracking information provided during order confirmation to verify the delivery of the package. This update will simplify the "A-to-z Guaranteed Claims" experience for sellers and buyers and will help protect sellers' order defect rate (ODR).

However, if the logistics tracking information shows that the seller has not sent the package before the receipt date, or has not confirmed the shipment in the Seller Center, Amazon will automatically refund the buyer and deduct the claim amount from the seller's account, but this will affect the health or ODR of the seller's account.

Shopee's GMV in the first quarter of this year reached US$12.6 billion

On May 19, according to the latest 2021 first quarter financial report released by Shopee's parent company Sea Limited, as of March 31, 2021, the company's first quarter GAAP total revenue was US$1.764 billion, a year-on-year increase of 146.7%; net loss was US$422 million, and a net loss of US$281 million was recorded in the same period last year, and the loss margin widened year-on-year. In terms of specific business, Sea Limited's e-commerce business Shopee had GAAP revenue of US$922 million in the first quarter, a year-on-year increase of 250.4%. In the first quarter of this year, Shopee's total number of orders reached 1.1 billion, a year-on-year increase of 153%; the total value of merchandise transactions reached US$12.6 billion, a year-on-year increase of 103.2%.

Wish: How to provide information on responsible persons in the EU will be announced in early June

It is reported that in order to ensure compliance with the requirements of the new EU regulations that are about to be implemented, Wish will add a new page and API to the merchant platform to facilitate merchants to designate responsible persons within the EU for applicable products, and will announce specific information on related operations in early June 2021.

Baozun E-Commerce's revenue in the first quarter of 2021 was 52.9 million yuan

According to the first quarter financial report of 2021 released by Baozun E-Commerce , during the reporting period, Baozun E-Commerce's operating income was 52.9 million yuan, a year-on-year increase of 313.4%; the operating profit margin was 2.6%, compared with 0.8% in the same period last year. The net profit attributable to ordinary shareholders of Baozun E-Commerce Co., Ltd. under non-GAAP was RMB 61.2 million, a year-on-year increase of 135.5%. The net profit margin under non-GAAP was 3.0%, compared with 1.7% in the same period last year.

40% of Russians are ready to give up the Internet

According to a survey by the Russian Open Bank, 12% of Russians are ready to completely give up the Internet, and 31% of respondents are ready to partially give up using the Internet. The survey also shows that for 62% of Russians, real life is more interesting and the virtual world cannot replace real life. 41% of people believe that there is violence and intolerance in social networks. Nearly 40% of respondents believe that the Internet takes up too much time and interferes with real life.

Google announces deeper partnership with Canadian e-commerce platform Shopify

During the Google I/O 2021 Developer Conference, Google announced that it would deepen its cooperation with Canadian e-commerce platform Shopify, opening a "green channel" for 1.7 million Shopify merchants to reach shoppers through Google Search and other products.

South Korea's instant noodle industry's first quarter performance fell year-on-year

According to Yonhap News Agency, the sales performance of the Korean instant noodle industry generally declined year-on-year in the first quarter of this year, mainly due to the gradual cooling of the demand for instant noodles after the explosive growth under the epidemic, as well as the increase in the prices of raw materials such as wheat and freight. Among them, Nongshim's sales in the first quarter fell 7.7% year-on-year to 634.4 billion won, and its operating profit decreased by 55.5% year-on-year to 28.3 billion won. Samyang Foods' sales in the first quarter decreased by 10.5% year-on-year to 140 billion won, and its operating profit decreased by 46.2% to 14.3 billion won.

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