The product that was restricted for 2 months was finally unblocked! The seller got back more than 400,000 yuan

It has been just over two months since 2021. In addition to some troublesome issues such as video verification, many sellers have also reported good news, especially unexpected good news, which is even more surprising and exciting.

Recently, a seller posted that after more than two months, the restricted products in his store have finally been lifted. Because the seller's products are related to epidemic prevention supplies, they have been restricted since the beginning of the year, and the products that were previously listed are no longer available for sale.

Drawing on previous experience of products being mistakenly classified as restricted, the seller first performed routine operations, including opening a case, refreshing templates, and providing invoices... but none of them worked.

After asking customer service, we learned that it was because the category of daily masks was restricted . After research, the team thought that the title and picture might make Amazon think that the product was a mask, so they updated the title and picture. Then they opened cases and refreshed templates every day . After two months of protracted battle, recently, two of the four products are finally available for sale .

As the saying goes, good things come in pairs. This seller is not the only lucky one. Another seller also posted a message on WeChat Moments to celebrate that his French account, which had been dead for half a year, suddenly came back to life and received more than 60,000 euros. The seller had thought it was hopeless, but the night before, he received a call from the service provider saying that it was OK: "These 60,000 euros (about 450,000 yuan) are like finding something new. It's a great surprise."

Cross-border e-commerce is a risky industry. Many sellers are often in a state of anxiety. Good news like this is rare, but it happens once or twice, which is a good medicine to cure fatigue and anxiety. So you still need to have a big heart to do cross-border business. Even if you encounter account restrictions or sales bans, you should not panic. Persist and there may be a turning point.

So what should you do after your account is restricted? First of all, you should find out the reason for the restriction . When your account is frozen, Amazon will generally send you an email notification. Sellers should read the email carefully to understand the reason for the freeze. There have been cases of misjudgment, but you need to find the root cause before you can make corrections.

After figuring out the reason, the category template should be used for update . The data needs to be self-checked, and any sensitive words that may be generated should be replaced or deleted. In order to find out which word or picture caused the misjudgment, the seller can directly fill in ABC in the description , use the elimination method to solve the problem, and change the keywords one by one.

Every time you refresh a template, open a case and ask customer service to see if the background has been updated with the template content. If it has been updated, it means the refresh is effective. However, if it is still shown as unsaleable after the update, continue to refresh or wait for the system to crawl. If it has not been updated, just continue to refresh the template.

There are many situations in which products cannot be sold. Sometimes, listing new products may also result in product restrictions leading to classification review. Certain categories require classification review because these products in the categories that require classification review best reflect consumers' concerns about safety, product quality and other aspects.

When encountering issues such as brand and import and export restrictions, you have to provide a lot of relevant information, which is quite troublesome. However, as long as it is not infringement or counterfeiting and other bad behaviors that touch the platform's red line, many of them can be appealed back through patient waiting and continuous attempts.

Where there is a will there is a way. Don’t panic when you encounter troubles. Be patient and wait. Maybe a turning point will come suddenly. As the saying goes, there is always light at the end of the tunnel. I hope everyone can encounter such good things in the new year and have great luck!

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