Lazada sellers should know: Taobao selected entry conditions and common problems

In 2017, Lazada launched Taobao Collection in Singapore, Indonesia, the Philippines, Malaysia and other Southeast Asian markets, which attracted the attention of sellers in these markets. Taobao Collection has developed rapidly, and sellers have naturally encountered many questions and problems. The editor has also sorted out the entry conditions and some common problems. Sellers, come and learn about it!

1. Entry conditions

1. Merchants

Taobao and Tmall sellers must comply with the "Taobao Marketing Activity Rules" and "Tmall Marketing Activity Registration Benchmark Rules" respectively.

2. Commodities

Each of the three DSRs must be no less than 4.7 ; the positive reviews must be no less than 98%; refer to the 30-day sales volume, inventory, degree of psoriasis, and other aspects of the main picture to comprehensively select the most suitable products for the event.

2. About freight

Regarding postage, sellers need to refer to the domestic shipping template and make judgments based on the product status. If the product status is not free shipping, Lazada buyers need to pay the actual postage.

3. About Returns and Exchanges

If the buyer wants to apply for a refund, it must be before the goods are shipped; once the goods are shipped from the consolidated shipping warehouse, no returns or exchanges are allowed except for quality issues; if the goods are damaged during the process from shipment to the consolidated shipping warehouse, they must be returned or exchanged in accordance with the platform rules.

IV. About delivery

For goods shipped overseas, we use consolidated shipping methods. Taobao merchants directly ship according to daily order requirements. For relevant requirements such as timeliness, please refer to the platform rules.

5. Frequently Asked Questions

1. Can I settle in without a registered brand?

Yes, but please note that if you have a brand, you need to provide a letter of authorization.

2. Do I need to set up an English version page after being selected?

No, the system will automatically translate the specific information of the selected products (such as attribute values, titles, etc.).

3. What are the consequences of complaints from overseas consumers?

Disputes or complaints from overseas consumers will directly affect the display weight. If the complaint is upheld, the seller will be demoted or blacklisted.

Overall, Taobao Select is worth exploring for sellers. It does not require opening additional stores, has a wide coverage area, and has a large population base, all of which are advantages. Sellers interested in entering Southeast Asia can seize the opportunity.

Southeast Asia

Lazada