Our Place is a store that specializes in hand-painted porcelain stackable bowls, cups, pots and other kitchen items. About Our Place Our Place believes that sharing home-cooked meals is the foundation of connection. We make products that connect people through home cooking. Our collections are new heirlooms from cultures and places that form the fabric of the modern kitchen. Our Place hopes to bring the different edges of our world closer by telling the stories of tradition. The Value of Our Place FQA Q: When can I receive my order? A: All orders for in-stock items require 1 business day processing before shipping. Free Standard Ground Shipping is available to the 48 contiguous states, not to Hawaii and Alaska. We do not ship to APO/FPO addresses or PO Boxes. Q: How do I find my order number? A: You should have an order confirmation email in your inbox with your order number. It will start with #OP followed by a series of numbers. If you can't find it, search for [email protected]. Be sure to check your spam folder, just in case. If you still can't find it, let us know and we'll help you! When you get in touch, please be sure to indicate which country you're shipping to so we can help you find your order more efficiently. Q: What payment methods do you accept? A: We accept all major bank cards, Our Place Gift Cards, PayPal, Apple Pay and Google Pay. Want to pay over time? No problem: we offer payment plans through Klarna. Some payment processors such as Apple Pay, Amazon Pay and PayPal will default to shipping to the address associated with the account, so always double-check your details before placing an order. |
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