The first batch of Cainiao Express Stations debuted in Hong Kong and will serve about 1.8 million local consumers in the future

It is understood that this is the first time that Cainiao Post Station has appeared overseas, providing Hong Kong consumers with more convenient " last mile " logistics services . In the future, Cainiao Post Station will accelerate its layout in Hong Kong, and its network construction area is expected to exceed 4,000 square meters , providing self-service pickup services to about 1.8 million Hong Kong consumers . In addition, Cainiao will also launch value-added services such as laundry and community retail to enhance the overall service experience.

According to GlobalData's e-commerce analysis, as online shopping becomes more popular among consumers, Hong Kong's e-commerce sales are expected to achieve a strong growth of 11.1% in 2021. Therefore, efficient fulfillment and delivery have become a rigid demand for e-commerce consumers, and higher requirements have been placed on the seamless connection of the " last mile " delivery and the entire logistics chain .

As a result, Cainiao Post Station has incorporated a large amount of IoT technology into its daily operations , realizing the online collection and management of parcel inventory and real-time tracking of parcels. In addition, Cainiao Post Station will also standardize the in-station pickup operation process , so that consumers can enjoy the same service experience no matter where they use Cainiao Post Station. It is worth mentioning that Cainiao will also provide vocational training programs for its post station franchisees and partners to improve the comprehensive management capabilities and service standards of post station managers.

" The COVID-19 pandemic has exposed the problem of insufficient digitalization of Hong Kong's local logistics supply chain, " said Lin Dunyu, head of Cainiao Station Hong Kong . Cainiao Network hopes to rely on the terminal network formed by tens of thousands of Cainiao Stations across the country to accelerate the digitalization process of the industry and alleviate the pain points of the ' last mile ' delivery. The trade and logistics industry is one of the four pillar industries in Hong Kong . We hope that merchants will be able to benefit from the standardized services and localized operations of Cainiao Stations .

It is reported that Cainiao Post Station is a community digital life service facility under Alibaba Cainiao Network . It is a logistics and life service platform serving communities and campuses. It provides consumers with convenient logistics and life services through express on-demand services, delivery, community retail , laundry, recycling, etc. In March 2020 , the average daily number of parcels handled by Cainiao Community Post Station increased by more than 100% year-on-year .

As of now, tens of thousands of Cainiao Express Stations have covered communities in more than 200 cities across the country and have entered more than 3,000 universities in more than 300 cities, serving hundreds of millions of consumers , including more than 28 million teachers and students , and creating jobs for hundreds of thousands of people.